Cargo Process

 

CARGO PROCESS

 

Your orders are sent by UPS Cargo from our headquarter in Istanbul free of charge. Your orders are processed within 1-3 business days after your order confirmation. Your package will be sent to your registered delivery address within an average of 1-5 business days following its delivery to the cargo company. Our company is not responsible for delays caused by the cargo company.

After your cargo tracking number is processed, it will be automatically sent to the e-mail address you used in the order.

In case of change/return, you can send the product / products you want to change / return to us free of charge with the UPS Cargo subject to the change / return conditions on our website. If you choose to send the product you want to change / return with a cargo company other than UPS Cargo, our Company shall not cover the cargo costs. In this case, you shall pay the cargo costs.